RPI Technical Assistance Center

TECH HELP is the source for technical information and assistance for medical, laboratory, hospital and dental equipment.

Here you will find Troubleshooting Guides, Exploded Views, and Tech Talk & Service Tips articles from our newsletter, "The Alternate Source®". Also available are At-a-Glance Cross Reference Tables and Installation Instructions for many of the RPI parts.

Have a question about a replacement part? Submit it to our team of technical professionals using our TECH HELP Assistance Request Form. Iif you have a suggestion for a new part, please submit it using the RPI New Parts Request Form.

Important Notices (PDF)

• FDA and Drager Medical Recall of Stabilet Infant Warmers
• Heating Element - RPI Part #AIH097 Fits Resuscitaire Infant Radiant Warmers

RPI Service Bulletins (PDF)

• RPI Service Bulletin (06/09)
• RPI Service Bulletin (05/08)
• RPI Service Bulletin (07/02)

PM Guides & Checklists (PDF)

• Dental Compressor PM Guide
  To personalized this guide, go to the bottom of the guide, enter your company's name and phone number where indicated. For a color copy of the guide, click here. For a black & white copy of the guide that can be printed on your own color or design paper, click here.
  
  
• Dental Light PM & Cleaning Guide
  To personalized this guide, go to the bottom of the guide, enter your company's name and phone number where indicated. For a color copy of the guide, click here. For a black & white copy of the guide that can be printed on your own color or design paper, click here.
  
  
• Midmark M9 Sterilizer PM Kit (RPI Part#MIK072) Checklist
• Midmark M11 Sterilizer PM Kit (RPI Part#MIK080) Checklist
• Pelton & Crane Magnaclave Sterilizer PM Kit (RPI Part #PCK216) Checklist
• Pelton & Crane Sentry Sterilizer PM Kit (RPI Part #PCK217) Checklist
• Pelton & Crane OCM Sterilizer PM Kit (RPI Part #PCK218) Checklist
• Pelton & Crane OCR Sterilizer PM Kit (RPI Part #PCK219) Checklist
• Pelton & Crane Validator 8" Sterilizer PM Kit (RPI Part #PCK220) Checklist
• Pelton & Crane Validator 10" Sterilizer PM Kit (RPI Part #PCK221) Checklist
• Pelton & Crane Validator Plus 8"Sterilizer PM Kit (RPI Part #PCK222) Checklist
• Pelton & Crane Validator Plus 10" Sterilizer PM Kit (RPI Part #PCK223) Checklist
• Pelton & Crane Delta 8" Sterilizer PM Kit (RPI Part #PCK231) Checklist
• Pelton & Crane Delta 10" Sterilizer PM Kit (RPI Part #PCK232) Checklist
• 13 Ways to Be Prepared When Servicing Pelton & Crane Sterilizers
• SciCan StatIm 2000 Sterilizer PM Kit (RPI Part # SCK035) Checklist
• SciCan StatIM 5000 Sterilizer PM Kit (RPI Part # SCK036) Checklist

Troubleshooting Guides & Smart Kit Booklets (PDF)

Parts numbers highlighted with a blue rectangle or underline are hot-linked to parts information on the RPI web site. Just position the "hand" cursor over the part number so that it changes to a pointing finger and click the mouse.

• Pelton & Crane Validator 8 & 10 Sterilizers Troubleshooting Guide
• Pelton & Crane Light Fantastic® II Dental Lights Troubleshooting Guide
• Pelton & Crane OCM, OCR, and OCR+ Sterilizers Troubleshooting Guide
• Midmark M9 & M11 RPI Field Service and Calibration Smart Kit® Booklet
• SciCan StatIm 900, 2000 and 5000 RPI Field Service Smart Kit® Booklet
• Tuttnauer Automatic Autoclaves Diagnostic Smart Kit® Booklet
  (For servicing Models EZ9, EZ10, EZ10k, 1730E/EK, 2340E/EA/EK/EKA, 2540E/EA/EHS/EK/EKA & 3870EHS.)
• Tuttnauer Manual Sterilizers Troubleshooting Guide
  (Models 1730/2340/2540/3870 M/MK & Valueklave 1730 MKV)

Exploded Views (PDF)

Parts numbers highlighted with a blue rectangle or underline are hot-linked to parts information on the RPI web site. Just position the "hand" cursor over the part number so that it changes to a pointing finger and click the mouse.

• A-Dec® Century II® Handpiece Control Block (RPI Part #ADK142) Exploded View
  For repair/service tips, also see the Installation Instructions for RPI Part #ADK142.
• A-Dec® Century Plus® Handpiece Control Block Exploded View
• A-Dec Utility Module and Filter Regulators
• Air Techniques Peri-Pro I, II & III Heater and Fuses
• Air Techniques Peri-Pro I, II & III Motors and Gears
• Air Techniques Peri-Pro I, II & III Switches
• Air Techniques Peri-Pro and Peri-Pro II Transport Exploded View
• Air Techniques Peri-Pro III Transport Exploded View
• Tuttnauer Autoclaves Safety Valves and Kits

Service Manuals & Operating Instructions (PDF)

• Prestige Medical - 2100 Classic)

Tech Talk & Service Tips

RPI parts fit the models indicated in the following documents.

• A-dec® Century II Control Block - "Choosing the Right Stem"
• Air Techniques® A/T2000 Film Processors
• Air Techniques A/T2000 Series - Tips for Scheduling Preventive Maintenance Programs
• American Sterilizer Eagle 10 & Eagle 10 Plus - Just Peel and Stick Water Guard
• AMSCO Eagle and Medallion Series - A Fully Automatic Solenoid Valve from RPI
• Clay Adams Triac® Centrifuge - "Burn-in and Speed Control Calibration"
• Gomco® Diaphragm Pump
• Gomco Thermotic Suction Pumps - "Getting the Correct Vacuum"
• Hamilton Exam Table - Some pointers about the RPI Motor & Pump Assembly
• Midmark M9 & M11 RPI Field Service and Calibration Kit Booklet
• Pelton & Crane Validator® Quick and Easy Way To Check the Triac
• Peri-Pro Film Processor - Steel Stopper Pin Added to Shutter Release Bar for Better Performance
• Ritter•Midmark 7 & M7 SpeedClave - Reintroducing the Fill-Vent Valve
• RPI Metering Valves - What to Expect or Not
• SciCan StatIm 900, 2000 and 5000 RPI Field Service Smart Kit™ Booklet - The Most Complete Kit To Help Service And Repair The Scican Statim Cassette Autoclaves® - Models 900, 2000 & 5000
• Table Top Sterlizers: Overview and Service Tips
• There's More to It Than "JUST" Changing Brushes (Also Booklet in PDF Format)
• Timers and Gauges
• Tuttnauer Autoclaves Safety Valves and Kits

At-a-Glance Cross Reference Tables (PDF)

RPI parts fit the models indicated in the following documents.

• Air Shields Infant Incubators
• Air-Techniques Peri-Pro I, II & III Dental Film Processors
• Castle/Getinge Bulk Sterilizers
• Castle/Getinge Bulk Sterilizers - RPI PM Packages and Spare Parts Packages
• Clay Adams Autocrit I, II & III and Micro-Hematocrit I, II & III
• Dental Compressors
• Gendex X-Ray Units and Film Processors
• Gomco Rotary, Diaphram & Thermotic® Suction Pumps
• Midmark 7 & M7 Speedclave™ and M9 & M11 Ultraclave™
• Midmark•Ritter Models Evolution 75 Tables and Chairs
• Midmark•Ritter Models 100, 300 & 400 Series Tables and Chairs
• Midmark•Ritter Ultra Clave® - RPI Field Service and Calibration Kit
• Ohmeda & Air Shields•Hill-Rom•Drager Infant Warmers & Incubators Probes
• Patient Cables and Leadwire Sets
• Pelton & Crane Delta Sterilizers
• Pelton & Crane Spirit® Delivery Units
• SciCan Statim Models 900, 2000, 5000
• Steris System 1
• Stryker Autopsy Saws and Cast Cutters
• Tuttnauer M/MK & Valueklave MKV Sterilizers
• Tuttnauer Autoclaves Safety Valves and Kits

Reference Guides (PDF)

• O-Ring Quick Reference
• RPI Carbon Brush Reference Guide
• Cords, Plugs and Connectors Quick Reference

Installation Instructions (PDF)

Where applicable, a link to Installation Instructions will be included on the page describing a part. For an example see RPI Part #ADK142.