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Since 1972, Replacement Parts Industries, Inc. has provided
BMET’s, clinical engineers, facilities personnel
and independent service technicians with an alternate
source for obtaining quality replacement parts for new
and obsolete medical equipment, hospital equipment, dental
equipment, and laboratory equipment.
We opened our doors in response to a growing need in the
healthcare industry for a source other than the original
manufacturer (OEM) to obtain quality replacement parts.
But it is the wide selection of parts, excellent customer
service, fair prices and loyal customers that have made
RPI the success it is today.
RPI is in the parts business and only the parts business.
We focus on one thing, and only one thing ... producing
quality parts. We do not make, sell, or service equipment.
We are not a broker or a distributor. We design and manufacture
or directly source replacement parts for the healthcare
industry. Our goal is to help you keep the equipment you
service up and running.
Our quality-engineered parts are manufactured to meet
or exceed the original equipment manufacturer’s specifications.
In fact, we design quality into every part we produce.
Our Product Development Team and Quality Control Department
work together in every stage of the design, testing and
manufacturing process to ensure quality performance from
every RPI part.
RPI has gained an international reputation for quality
parts and unparalleled customer service. Professionals
around the world who repair and maintain healthcare equipment
have come to rely on RPI as the leader in replacement parts.
Please contact us. We welcome the opportunity to show you
why!
If you would like to read more about RPI, please click
here (PDF).
RPI is an ISO 9001 certified company. ISO Standards have
been developed by the International Organization for Standarization,
a worldwide agency that creates, through its technology
committees, nationally and internationally recognized standards
for many areas of business specilizations. To meet and
maintain the rigorous ISO 9001 standards for quality in
business has become a integral part of RPI's overall quality
assurance program.
If you would like a copy of our certificate, please click
here (PDF).
We make it easy for you to place your
order:
- On-line Order Form
- Call us toll-free, (800) 221-9723 or (818) 882-8611.
- Use our 24-hour Faxline (818) 882-7028
- e-Mail us at order@rpiparts.com
Please see our Order page for more information.
You can be sure that your order will be handled professionally
and accurately by our Customer Service Department. Should
you need technical assistance, just ask for the Technical
Service Department or submit your question using our Technical
Assistance Request form. One of our engineers can help
you find a repair solution.
Orders for parts in stock received by 2:00 PM (Pacific
Time) will be shipped the same day...and you choose which
freight method is best for you-Overnight, 2-Day, 3-Day
or Ground delivery. Split shipments or drop shipments may
be arranged.
Our parts must meet with your complete satisfaction. All
RPI parts are manufactured to meet or exceed original equipment
manufacturer specifications and warranty requirements.
Should any RPI part not meet with your complete satisfaction,
please contact our Technical Service Department at (800)
221-9723 or (818) 882-8611 as soon as possible
to obtain a Returned Goods Authorization (RGA) number prior
to returning any part. We will gladly arrange an exchange
or credit. (No parts may be returned without an RGA number
and returned parts may be subject to a 15% restocking fee.)
The RPI catalog is more than just a listing of parts.
It's a work tool. Keep it handy and refer to it often.
To request a free catalog use this convenient Catalog Request form or
send e-mail to catalog@rpiparts.com.
The catalog is divided into different sections based on
type of equipment so that you can go right to the parts
you need. Illustrations and detailed descriptions are provided
for each part to simplify identification. What's more,
all of the O-ring and cross section illustrations are to
actual size. Simply align the O-ring or cross section of
a part directly on top of the illustration to check for
a perfect match. It helps you to determine quickly which
part you need.
Within each section, you will find the OEMs listed in
alphabetical order. There's a handy Cross Reference at
the beginning of each section that lists all of the parts
we carry for each of the OEM models. It makes it easy to
locate the parts you need. The price pages for the entire
section are located at the end of each section.
Also included are several at-a-glance Reference Guides.
They are helpful when you know what you need, but you don't
have all of the information for a particular part.
And there's a section at the end of the catalog for you
to keep all of the RPI newsletters, "The Alternate Source"®.
We offer quantity price breaks on most parts. Extra discounts
can be obtained for larger quantity purchases. Just call
us for prices on quantities of 100 or more. All prices
shown in the RPI price lists are net prices and subject
to change without notice.
Our minimum order is $20.00 and our terms are net 30
days for approved Open Accounts. VISA, MasterCard, and
American Express are accepted. All new customers are required
to complete a Credit Application and return the original
copy to RPI (click
here for a copy of the Credit Application).
Shipping and handling is prepaid and added to the invoice.
Past due invoices are subject to a late charge of 1-1/2%
per month. Shipments are F.O.B. RPI Plant, Chatsworth,
California. Returned checks are subject to a $20.00 charge.
No allowances for shortages, overcharge or damage unless
reported within 10 days from the invoice date. For our
International customers (except Canada), we request payment
in full in U.S. $ prior to shipping any order, and payment
may be made by VISA, MasterCard, and American Express,
or by a check drawn on a U.S. bank, international money
order or bank wire transfer which is subject to a bank
fee. For our U.S. Military customers, our terms are net
30 days for approved Open Accounts, VISA, MasterCard, American
Express and (BPA) #SPM200-08-A-9274.
We continuously add new parts, so please watch for the
RPI newsletter,
"The Alternate Source"®, and the new catalog inserts
that we distribute throughout the year so that you can
keep your catalog up to date or check the WHAT'S
NEW amd RPI NEWS! pages on our web site.
Please address all correspondence to: Replacement Parts
Industries, Inc., P.O. Box 5019, Chatsworth, California
91313-5019.
Our address is: Replacement Parts Industries, Inc., 20338
Corisco Street, Chatsworth, California, 91311.
Contact RPI at our e-mail addresses:
Seller makes no warranty of any kind, express or implied,
except that the products sold from the RPI catalog or this
website shall be of merchantable quality, and buyer assumes
all risk and liability resulting from the use of these
products, whether individually or in combination with other
products. All parts shown in the catalog or on this website
are manufactured or supplied by Replacement Parts Industries,
Inc. to be used as replacement parts for original equipment.
Replacement Parts Industries, Inc. neither manufactures
nor distributes any machines used by healthcare professions.
Our liability is limited to the cost of the defective RPI
part.
All rights reserved. No part of this WEB SITE may be reproduced
or utilized in any form or by any means without permission
in writing from the Publisher. Inquiries should be addressed
to: Replacement Parts Industries, Inc., Marketing Department,
P.O. Box 5019, Chatsworth, California 91313-5019.
The following are Registered Trademarks according to the "Health
Devices Sourcebook," 1996 Edition, ECRI, Plymouth Meeting,
PA and other sources.
Amscomatic, AMSCO International Inc
Auquaclave, MDT Biologic, Co
Autocrit, Becton Dickinson
Cascade, A-dec Inc
Castle, MDT Corp
Chemiclave, MDT Biologic, Co
Clay Adams, Becton Dickinson and Co
Decade, A-dec Inc
Dent-X, AFP Imagining Corp
Dynac, Becton Dickinson and Co
Eagle, AMSCO International Inc
Gomco, Allied Healthcare Products Inc
Harvey, MDT Corp
Hustler, Pelton & Crane Co
ICS, Beckman Instruments Inc
Kwiklave, Tuttnauer USA Co Ltd
M7 Speedclave, Midmark Corporation
Magna-Clave, Siemens/Pelton & Crane Co
Mark 7, Bird Products Corp
Medallion, AMSCO International Inc
Microfuge, Beckman Instruments Inc
Midmark, Midmark Corp
OCM, Pelton & Crane Co
OCR, Pelton & Crane Co
Omni Clave, Pelton & Crane Co
Peri-Pro, Air Techniques Inc
Prisma, Dentsply Caulk Div Dentsply International Inc
Prisma-Lite, Dentsply Caulk Div Dentsply International
Inc
QBC, Becton Dickinson and Co
Readacrit, Becton Dickinson and Co
Sanborn, Hewlett-Packard Co Medical Products Group
Sero-Fuge, Becton Dickinson and Co
Triac, Becton Dickinson and Co
Tuttnauer, Brinkmann Instuments Inc
Validator, Siemens/Pelton & Crane Co
Validator, Siemens/Pelton
& Crane Co
Yankee, Becton Dickinson and Co
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